Teddy Kids offers something truly special: Swap days!
Go to the Planning tab in Zaycare, you can select days and mark your child as Not Coming.
Select the Extra Day and click Apply Credits!
Nope :) In terms of credit, all that matters is that you cancel 24 hours before 7h!
In the Invoice tab, click on any month and scroll down to see your Cancelled Day (Swaps).
In short, no, not in the creche.
First, have a look in the Invoice tab for the month in which you cancelled the days and check at the bottom if they were cancelled In Time, (meaning at least 24 hours ahead).
Then have a look at the top just above Actual Price and you will see Extra Day
Price After Swaps. There you will see the calculation with the extra days minus swap credits.
Because admin! :) Days outside your contract days will always be listed as Extra Days.
- From June 1st, swap days are valid for 30 days
- If I cancel April 15th, I can not swap that day for April 14th. 30 days from April 15th.
- Credit from cancelled days becomes applicable from the cancelled day!
We are here for you! If you have tried on your own and something is still not right, just send admin a message and we will be more than happy to have a look for you!