Contracts

What kind of childcare contracts do you offer?

Daycare
Teddy Kids offers three types of contracts where you choose a full day or a half day.

Full Day: 7:30 – 18:30
Half Day Morning: 7:30 – 13:00
Half Day Afternoon: 13:00 – 18:30

A daycare contract will be created based on full or half days, and the number of days in the week you plan for your child to attend.

After school care
For after school care, Teddy Kids offers a 52-week contract which includes school vacations.

Can my child attend only one day a week?

Yes, of course! Flexibility is number 1 at Teddy Kids! If you’d like your child to attend only on Tuesdays for example, that’s no problem. Mondays, Wednesdays and Fridays is also possible. Let us know what you need. We’re happy to create a schedule that works best for your family.

What does Teddy Kids offer in terms of flexibility?

At Teddy Kids, flexibility is number 1! We want to offer the best childcare experience we can for your children—and you, the parents. We offer unmatched flexibility in childcare services in the following areas:

  • Daily schedule: drop-off and pick-up times can be arranged to suit your needs.
  • Nutrition: We happily cater to your child’s dietary requirements, offering gluten-free, nut-free, dairy-free and vegetarian options.
  • Customs from home: As an international daycare, we take into account different beliefs and customs, be they large or small, and work to make you and your child feel as comfortable and ‘at home’ as much as possible.
  • Language: At Teddy Kids, every group has one Dutch-speaking teacher and one English-speaking teacher, ensuring maximum language exposure, and making it possible to communicate with parents from the Netherlands and all around the world.
  • Vouchers: If you cancel on time, you can use 100% of the value of a missed day to book an extra day in future.*
  • Booking extra days: If you need to book an extra day outside of your contract, no problem! Let us know and we will accommodate you so long as there is space available.*
  • Contract: It’s easy to change your contract with Teddy Kids, with no penalties or extra administrative fees. Changes can go in effect that very week if that suits your family’s needs.
  • Open communication: If there are any improvements you think Teddy Kids can make, we want to hear from you! We are always open to feedback, suggestions or concerns to create the best childcare experience for you, your child, and our teachers.

*Read more about changing days and using credits here.

Is there more flexibility for drop-off and pick-up?

Yes! Flexibility is number 1 at Teddy Kids! Here are our options for drop-off and pick-up times:

On demand
Some days you need to come a little earlier or a little later. We understand. Therefore, we can extend the hours by 15 minute blocks so you can drop your child off as early as 7:00 or pick them up as late as 19:00. Parents are kindly requested to discuss extended hours beforehand so our staff is well prepared for your child.

Flexible hour contracts
Additionally, we offer contracts with flexible hours. This essentially means you can choose your own hours between 7:00 and 19:00. “Flex contracts” come at an additional fee of €1 per hour. Such contracts are limited and are subject to availability. We’re happy to discuss the options that work best for your family.

What is a contract day?

Contract days are the days of the week that your child regularly attends, which is agreed upon once your contract starts.

For example, you may request a contract for just one day a week, such as Mondays. Mondays will be considered your contract days and therefore every Monday of the month is considered booked for your child.

Or you may choose three days a week, such as Wednesday, Thursday, Friday. Then every Wednesday, Thursday and Friday of the month are considered your contract days and therefore considered booked for your child.

You may also have a contract for five days a week! You let us know your needs. Flexibility is number 1 at Teddy Kids, and we’re happy to create a schedule that work best for your family.

What is the benefit of a contract for 5 days a week?

The number 1 benefit of a full-time contract is that your child’s space is guaranteed for every day we are open. We have room for your child whenever you need it!

How easy is it to change my contract?

We are happy to make changes to your contract at any time with no penalties. Please contact us as soon as you know you need to change your child’s contract days.

Remember that cancelling or booking an extra day on an ad-hoc basis is possible without any changes to your contract. Changes to the contract are for permanent amendments.

What if I want to book an extra day every week from now on?

Remember, we’re flexible! Booking an extra day in Zaycare now and then is no problem. If you need to book extra days on a permanent basis, however, then you must request a change to your contract by sending an email to hello@teddykids.nl. We’re happy to create the schedule that best suits your family.

What if I want to book an extra day for only next week?

No problem! You can book an extra day in Zaycare, provided there is space available and that the schedule change was requested in time, at least 1 workday in advance (24 hours from 07:00, excluding weekends). Read more about booking extra days here.

Is there a penalty for stopping a contract?

We want to make your daycare experience as pleasant and as simple as possible, so our policy is, no cancellation fees! There is no penalty for ending your contract. If you want to stop coming to childcare tomorrow, then ending your contract shouldn't be a problem. Just contact us as soon as you are ready.

Remember! Once you end your contract, your child’s space at Teddy Kids is no longer available.